Worried about not getting your monthly statements, GIC confirmations, or other documents via Canada Post? To avoid interruption, you can opt to receive them electronically.
Click here to enrol for Oaken Digital today.
Worried about not getting your monthly statements, GIC confirmations, or other documents via Canada Post? To avoid interruption, you can opt to receive them electronically.
Click here to enrol for Oaken Digital today.
How can we help you?
Deposit insurance
About CDIC
Yes! Each deposit is available through either Home Bank or Home Trust Company, both of which are separate members of CDIC. So all of your Oaken deposits are eligible for CDIC coverage, up to applicable limits. Please visit the CDIC website for more information.
No, all deposits across both brands are held with either Home Trust Company or Home Bank as our two CDIC member institutions. The Oaken brand itself does not count as additional coverage. Learn more here
The maximum protection for eligible deposits at Oaken is $100,000 per name registration (principal and interest combined), for each issuer. In addition, CDIC provides separate insurance protection for joint deposits ($100,000 collectively, not per individual), as well as deposits held in RSPs, TFSAs, and RIFs ($100,000, principal and interest combined per registration type). Please visit the CDIC website for complete details on what is covered through CDIC.
Yes, Home Bank is also a separate member institution of CDIC.
No, CDIC coverage is $100,000 based on product type. RSPs, TFSAs, and RIFs each have up to $100,000 coverage regardless of the investment being held in a savings account or GIC.
Have additional questions?
Call us at 1-855-OAKEN-22 (625-3622). Oaken representatives are available Monday to Friday, 8:00am to 8:00pm EST and Saturday 9:00am – 5:00pm EST. If you call outside our regular office hours, leave a message and we’ll call you back on the next business day. You can also email us service@oaken.com, send us a secure message in Oaken Digital.
Commercial applications can be downloaded here and mailed to us.
Or if you prefer to make an appointment to apply in person, you can do so by viewing our Oaken store locations. For more information, please email service@oaken.com or call 1-855-OAKEN-22 (625-3622) from Monday to Friday 8:00AM to 8:00PM EST and Saturday from 9:00AM to 5:00pm EST.