During the holiday season, our Contact Centre will be available from 8:00am to 5:00pm on December 24th and 31st. We will be closed on December 25-26th and January 1st, 2025. Oaken Digital is available for all your self-service needs.
Did you know we have updated the terms and conditions on all existing investments starting January 22nd, 2025. Click here to learn more.
Be cautious of fraudulent activities. Oaken Financial will never initiate contact with customers to request transfers of funds by promising higher interest rates, nor will we ask for your account details or passwords. Always protect your personal and financial information and report any suspicious activity to us immediately at 1-855-625-3622.
How can we help you?
Deposit insurance
About CDIC
Yes! Each deposit is available through either Home Bank or Home Trust Company, both of which are separate members of CDIC. So all of your Oaken deposits are eligible for CDIC coverage, up to applicable limits. Please visit the CDIC website for more information.
No, all deposits across both brands are held with either Home Trust Company or Home Bank as our two CDIC member institutions. The Oaken brand itself does not count as additional coverage. Learn more here
The maximum protection for eligible deposits at Oaken is $100,000 per name registration (principal and interest combined), for each issuer. In addition, CDIC provides separate insurance protection for joint deposits ($100,000 collectively, not per individual), as well as deposits held in RSPs, TFSAs, and RIFs ($100,000, principal and interest combined per registration type). Please visit the CDIC website for complete details on what is covered through CDIC.
Yes, Home Bank is also a separate member institution of CDIC.
No, CDIC coverage is $100,000 based on product type. RSPs, TFSAs, and RIFs each have up to $100,000 coverage regardless of the investment being held in a savings account or GIC.
Have additional questions?
Call us at 1-855-OAKEN-22 (625-3622). Oaken representatives are available Monday to Friday, 8:00am to 8:00pm EST and Saturday 9:00am – 5:00pm EST. If you call outside our regular office hours, leave a message and we’ll call you back on the next business day. You can also email us service@oaken.com, send us a secure message in Oaken Digital.
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GIC
Commercial applications can be downloaded here and mailed to us.
Or if you prefer to make an appointment to apply in person, you can do so by viewing our Oaken store locations. For more information, please email service@oaken.com or call 1-855-OAKEN-22 (625-3622) from Monday to Friday 8:00AM to 8:00PM EST and Saturday from 9:00AM to 5:00pm EST.
