During the holiday season, our Contact Centre will be available from 8:00am to 5:00pm on December 24th and 31st. We will be closed on December 25-26th and January 1st, 2025. Oaken Digital is available for all your self-service needs.
Did you know we have updated the terms and conditions on all existing investments starting January 22nd, 2025. Click here to learn more.
Be cautious of fraudulent activities. Oaken Financial will never initiate contact with customers to request transfers of funds by promising higher interest rates, nor will we ask for your account details or passwords. Always protect your personal and financial information and report any suspicious activity to us immediately at 1-855-625-3622.
Whether you want to book an appointment, become a customer, make an investment, ask some questions, solve a problem, or just want to touch base about your money, we're here for you.
It's easy to get hold of us.
Toll-free anywhere in Canada. Oaken representatives are available from Monday to Friday, 8:00am to 8:00pm EST and Saturday 9:00am – 5:00pm EST. If you call outside our regular office hours, leave a message and we'll call you back on the next business day.
Our Oaken representatives are here to help. You can reach us at this dedicated email account with any questions or concerns and one of our knowledgeable representatives will get back to you.
Close to one of our locations? We'd love to have you stop by for a visit. Use our online appointment assistant and we'll reserve a time for you to meet with one of our friendly store personnel. We look forward to seeing you soon!
Want to be the first to know when our interest rates are changing? Looking for tips on how to make the most of your savings? How about news on our latest features, upcoming promotions, contests or events? Oaken Update is the name of our regular e-newsletter, which brings our subscribers all these things and more.
But don't worry, we promise to always be sparing on the number of things we send your, and there's no commitment because you can easily unsubscribe at any time! To sign up to receive our emails, simply fill in the fields below and then click on the "Get our newsletter" button.
To sign up to receive our emails, simply fill in the fields below and then click on the "Sign me up" button.
We take our promise very seriously, and when it comes to the service we provide to our customers, we promise to be helpful, supportive and kind. We will do whatever it takes to answer your questions, right a wrong, or point you in the right direction. We will also take a few minutes to see how you're doing, and try to add a smile to your day.
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Commercial applications can be downloaded here and mailed to us.
Or if you prefer to make an appointment to apply in person, you can do so by viewing our Oaken store locations. For more information, please email service@oaken.com or call 1-855-OAKEN-22 (625-3622) from Monday to Friday 8:00AM to 8:00PM EST and Saturday from 9:00AM to 5:00pm EST.
