Worried about not getting your monthly statements, GIC confirmations, or other documents via Canada Post? To avoid interruption, you can opt to receive them electronically.
Click here to enrol for Oaken Digital today.
Contact us
Whether you want to book an appointment, become a customer, make an investment, ask some questions, solve a problem, or just want to touch base about your money, we're here for you.
It's easy to get hold of us.
1
Call us
1-855-OAKEN-22 (625-3622)
Toll-free anywhere in Canada. Oaken representatives are available from Monday to Friday, 8:00am to 8:00pm EST and Saturday 9:00am – 5:00pm EST. If you call outside our regular office hours, leave a message and we'll call you back on the next business day.
2
Email us
service@oaken.com
Our Oaken representatives are here to help. You can reach us at this dedicated email account with any questions or concerns and one of our knowledgeable representatives will get back to you.
3
Book an appointment
at one of our locations
Close to one of our locations? We'd love to have you stop by for a visit. Use our online appointment assistant and we'll reserve a time for you to meet with one of our friendly store personnel. We look forward to seeing you soon!
Subscribe to Oaken Update to get rate updates, news and tips delivered right to your inbox!
Want to be the first to know when our interest rates are changing? Looking for tips on how to make the most of your savings? How about news on our latest features, upcoming promotions, contests or events? Oaken Update is the name of our regular e-newsletter, which brings our subscribers all these things and more.
But don't worry, we promise to always be sparing on the number of things we send your, and there's no commitment because you can easily unsubscribe at any time! To sign up to receive our emails, simply fill in the fields below and then click on the "Get our newsletter" button.
To sign up to receive our emails, simply fill in the fields below and then click on the "Sign me up" button.
Our service promise
We take our promise very seriously, and when it comes to the service we provide to our customers, we promise to be helpful, supportive and kind. We will do whatever it takes to answer your questions, right a wrong, or point you in the right direction. We will also take a few minutes to see how you're doing, and try to add a smile to your day.
We’re celebrating our 10th
anniversary with a special rate
6.00 %
1 Year
18 Month
2 Year
1 Y
18 M
2 Y
GIC
Terms and conditions apply. Offer valid from Nov 1 to Nov 30, 2023. Offer subject to change without notice.
Are you an existing Oaken customer?
Other ways to open an account
Commercial applications can be downloaded here and mailed to us.
Or if you prefer to make an appointment to apply in person, you can do so by viewing our Oaken store locations. For more information, please email service@oaken.com or call 1-855-OAKEN-22 (625-3622) from Monday to Friday 8:00AM to 8:00PM EST and Saturday from 9:00AM to 5:00pm EST.