Who we are

If you haven’t already noticed, we’re not like other financial institutions. In fact, we consider ourselves to be a refreshing alternative. Our priority is you – our customer. We take the time to listen to what you need, and we do what it takes to put your needs first. We are built on compassion, security, service and value – and we live and work by the high standards we set for ourselves.

Oaken Financial™ is a direct-to-consumer brand offering high-interest saving accounts and GICs, providing Canadians with a competitive alternative to manage their savings independently.

Founded in 2013, the name Oaken was carefully chosen as a representation of our values: strength, stability, and security.

In 2021 we proudly launched Oaken Digital, a new and enhanced online banking platform and mobile app. Oaken Digital makes it easy to manage your money from the comfort of anywhere you want. We have deep roots in Canada and we’re dedicated to helping you make the most of your hard-earned money.

Oaken is a trademark of Home Bank, a subsidiary of Home Trust Company, which has been proudly serving Canadians since 1987. Home Trust is a subsidiary of Fairstone Bank of Canada.

Home Bank, Home Trust and Fairstone Bank are separate members of the Canada Deposit Insurance Corporation (CDIC).

Public Accountability Statement

Our Public Accountability Statement demonstrates the ways in which we honour our pledge to serve the communities where we live and work each year.

View our Public Accountability Statement

Meet a few members of our team

Everyone at Oaken is dedicated to continuously exceeding your expectations. Here are just a few of the people who are working with you and for you every day, to make your experience with us both pleasant and productive.

Natasha

Contact Center Customer Service Specialist

Natasha draws upon 3 decades of helping customers achieve financial success. Her problem-solving skills and personal goal of providing customer service excellence ensures that Natasha can help clients with even the most challenging situation.

Foster

Official Spokesquirrel

With his down to earth, transparent approach, combined with a touch of intelligence, savvy and wit, Foster's main role as is to help Oaken deliver its message of better savings for everyone.